Frequently Asked Questions
Everything you need to know about your Conguitos shopping experience.
How can I track my order?
Once your order is shipped, you will receive an email confirmation with a tracking number and a link to the carrier's website where you can monitor your delivery in real-time.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Simply visit our returns portal to generate a prepaid shipping label and initiate your refund.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring your child's foot or body and comparing it to our chart to ensure the perfect fit for every style.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are encrypted and 100% secure.
Do you ship internationally?
Yes, Conguitos ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated automatically at checkout.
Where are Conguitos products manufactured?
The majority of our footwear and clothing is proudly designed and manufactured in Spain, ensuring high-quality materials and ethical production standards for your little ones.